Les offres

We are seeking a highly motivated and customer-focused payments specialist to join our B4B Payments Relations team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, handling inquiries related to payment services, and resolving issues in a timely and efficient manner.

• act as direct Payments Services Investigations Specialist for payment inquiries of financial institutions
• investigate inquiries around payments and cash management products and processes
• handle global cash movements in all currencies and bank products
• manage large payments, monitoring flows across systems within our firm

Soutien proactif aux juristes dans le cadre de l'exécution de leurs tâches

Responsabilités principales

• Accueil de la clientèle interne et externe
• Réception, tri et communication courriers internes et externes, des faxes et des téléphones internes et externes
• Recherches auprès du Client Documentation des données utiles lors de la constitution des dossiers notamment de succession et judiciaires
• Recherche, impression et tri de la documentation bancaire pour constitution des dossiers suite aux demandes des autorités judiciaires (Ministère public cantonal et fédéral en majorité en respectant les délais imposés par les autorités).
• Constitution et tenue des dossiers physiques
• Préparation projets courriers à soumettre aux juristes
• Organisation des meetings pour les juristes
• Tenue de différents tableaux (Excel) de travail (contrats en cours, permanences diverses, risques, etc…)
• Soutien à deux juristes
• Gestion des demandes de contrats 

We are recruiting for an LNG Operator who will be responsible to coordinate all aspects of the post-deal trading activity for LNG products, ensuring that contract execution runs efficiently and providing commercial/market information to the trader as necessary.

Key Responsibilities

• Complete daily operational activities
• Ensure operations are optimised to the best commercial advantage ensuring all contractual obligations are met
• Handle storage logistics. Complete storage reconciliations and identify and investigate loss/gain differences.
• Maximise recoveries and ensure that all claims to third parties are accurately documented and presented. Secure payment of third party claims.
• Maintain good working practises with other trade support divisions – claims /deals desk / trade finance / chartering
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