Les offres

Your role

External banking application support: Handling emails and calls received by the Client Call Centre (CCC) to provide accurate responses and resolve issues encountered by users of mobile banking applications.
Internal business support: Handling internal requests related to all business applications with regard to matters linked to investments, the Front, clients or compliance.
Providing level one support and following up on problem resolution with level two and level three support to ensure efficient and timely resolution.
Working with other business lines to manage communication on all applications under the team's responsibility to ensure smooth and consistent communication.
Participating in user acceptance tests (UATs) to confirm the correct functioning and usability of applications.
Carrying out administrative and production tasks related to the team's mission.

Chef de Rang (maternity cover) 80%

Zurich

Your role

You will manage the activities of the restaurant dedicated to the Bank's clients and management, as well as external and internal events (banquets and catering). You will be the main contact for the kitchen and reception teams and coordinate and perform all the Food & Beverage activities. You will provide a first-class Food & Beverage service with the emphasis on quality and always maintain absolute discretion.

Plan and organize client lunches and hospitality service with or without external catering service
Ensure the setting up of lounges or banquets according to the reservation forecasts and menus
Take orders and propose food and wine pairings, if necessary
Manage the wine cellar in coordination with Geneva’s F&B team
Monitor the service and ensure its excellence
Help to prepare client-facing events
Ensure the maintenance of the material (silverware, glasses...), as well as its inventory
Perform general administrative duties Participate in the establishment and improvement of standards and procedures

Legal & Compliance

Legal Counsel

Main Purpose:

Providing legal advice and procuring legal services to support the entire portfolio of Trafigura’s companies and commercial activities, with particular focus on (i) transactional matters related to investments in, and divestments of, portfolio entities; (ii) mergers and acquisitions and related financings; and (iii) general corporate matters, competition/anti-trust, including shareholders’ legal relationships, corporate governance, reorganizations and insolvency matters.

Instructing, managing and supervising external legal resources.

Managing legal risk in a transactional context.

Ensure corporate decisions adhere to relevant laws and regulations and internal policies and procedures.

Apprenti(e) - Employé(e) de Commerce 2025 à 2028

Mission

Pour la rentrée 2025, nous cherchons nos futur(e)s apprenti(e)s motivé(e)s et désireux(ses) de découvrir différents départements d’une banque privée.

Main responsibilities

Durant vos 3 années d’apprentissage, vous aurez l’opportunité de découvrir divers métiers de la banque privée, tels que les Opérations, les Crédits, le conseil à la clientèle ou la Salle des marchés.

Ce sont les compétences de ses collaborateurs qui font le succès d’une entreprise, et nous vous offrirons les outils, les connaissances et les formations nécessaires pour réussir dans le monde bancaire et au-delà.

L’UBP est une Banque de premier ordre en matière d’apprentissage, cela se traduit notamment par un taux élevé de réussite aux examens.

Naptha Trader

Main Purpose:

We are seeking a motivated and ambitious Light Ends Trader to join our trading team. The ideal candidate will have foundational knowledge of the light ends markets, strong analytical skills, and a keen interest in trading. This role will involve supporting the management of the desk trading portfolio, identifying market opportunities (especially in West Africa), and executing trades to maximize profitability.
Additionally, the candidate must have experience of doing business in West-Africa, and be fluent in both English and French.

Microsoft Exchange Engineer

YOUR ROLE

Design and implement Messaging system
Collaborate with stakeholders to understand communication requirements and design solutions aligned with the organization's goals and security standards.
Select and configure Exchange systems, routing protocol, Outlook client, archive and journaling.
Administrate, support and improve our emails SMTP routing gateways platform for the group.
Maintain project documentation and write deliverables.
Engage with peers of various teams, including Network, System, Security, Risk engineers, and architects to integrate existing infrastructure and applications.
Liaise regularly with our Service Desk team to identify and help resolve issues related to our scope of intervention. Share knowledge regularly with them.
Develop training materials and conduct training sessions to train end-users, ensuring maximum adoption and utilization. Provide prompt and efficient technical support to resolve user issues and inquiries.
Keep abreast of the latest advancements, industry best practices, and emerging trends. Proactively identify opportunities to improve existing systems and propose innovative solutions to enhance communication and collaboration within the organization.
Participate in the 24/7 On-call duty.