Les offres

YOUR ROLE

• Establish effective communication between the client/end users and the development team, helping them to communicate together directly when requirements are clear enough
• Design clear and comprehensive functional specification, including user journey, process models, and data flow diagrams
• Manipulate data, extract insights, and use it to inform decision-making and support the development of project requirements
• Ensure the quality and integrity of project requirements and deliverables
• Identify opportunities for process improvement and efficiency within the project or the product
• Describe and perform end-to-end testing scenarios and their execution at transversal (multi-products) level

We are looking for someone who wants to become a transaction manager for capital market transactions in Switzerland to :

• work in a highly professional and collaborative position in an ever changing environment where you will be responsible for the documentation and execution of various debt and equity capital transactions for Swiss domestic and foreign companies
• provide market-technical, regulatory support and advisory services for all above-mentioned products to internal clients as well as to external clients (issuers)
• work in close cooperation with issuers, legal advisors (internal and external), regulatory boards, clearing and settlement organizations as well as origination teams
• coordinate with all parties involved in the various tasks, which might arise throughout the lifetime of debt and equity transactions

We are seeking a highly motivated and customer-focused payments specialist to join our B4B Payments Relations team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, handling inquiries related to payment services, and resolving issues in a timely and efficient manner.

• act as direct Payments Services Investigations Specialist for payment inquiries of financial institutions
• investigate inquiries around payments and cash management products and processes
• handle global cash movements in all currencies and bank products
• manage large payments, monitoring flows across systems within our firm

Votre rôle

- Après une période d'initiation complète, vous gérez et traitez votre propre portefeuille de clients en matière de placements et d'hypothèques.
- Vous saisissez avec précision les besoins variés de nos clients et les conseillez avec compétence.
- Vous avez un sens aigu de la recherche de solutions optimales. Vous assurez ainsi la pérennité des relations avec les clients et marquez des points auprès des nouveaux clients.
- Vous abordez activement vos clients et créez une proximité avec eux, ce qui vous permet d'exploiter d'autres potentiels.
- Pour vos conseils, vous utilisez également des outils et des applications innovants. Vous emmenez ainsi la clientèle dans notre voyage vers l'avenir : Vous les encouragez à utiliser nos produits numériques et vous les soutenez dans cette démarche.