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We are seeking a highly motivated and customer-focused payments specialist to join our B4B Payments Relations team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, handling inquiries related to payment services, and resolving issues in a timely and efficient manner.

• act as direct Payments Services Investigations Specialist for payment inquiries of financial institutions
• investigate inquiries around payments and cash management products and processes
• handle global cash movements in all currencies and bank products
• manage large payments, monitoring flows across systems within our firm

The Identity and Access Management (IAM) Specialist is responsible for the strategic analysis, design, implementation, and maintenance of comprehensive IAM systems and processes within the corporate environment. This senior position requires deep technica

Main responsibilities

• Contribute to the design and implementation of the organization’s IAM strategy, ensuring alignment with business goals, compliance requirements, and industry best practices.
• Collaborate with stakeholders across multiple teams to define and implement a scalable, secure IAM architecture, including role-based access frameworks and advanced authentication mechanisms.
• Drive the configuration, integration, and customization of IAM components, including workflows, role models, and provisioning connectors, ensuring seamless access to IT solutions based on defined specifications.
• Evaluate and identify new systems and services for integration into the IAM platform, ensuring robust design, testing, and documentation to support operational teams in streamlining and automating access management processes.
• Develop, refine, and enforce IAM policies and standards, integrating them with the organization’s engineering practices and regulatory requirements.
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We're looking for an Account Opening Expert to:

• support a variety of business areas and deliver a positive client experience
• leverage their analytical skill set to deliver on time and work in collaboration with a global team on day to day tasks and strategic initiatives
• grow their understanding of the ever changing market landscape and how it impacts their processes
• increase their understanding of post-trade banking operations and third party provider landscape