Les offres

We are seeking a highly motivated and customer-focused payments specialist to join our B4B Payments Relations team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, handling inquiries related to payment services, and resolving issues in a timely and efficient manner.

• act as direct Payments Services Investigations Specialist for payment inquiries of financial institutions
• investigate inquiries around payments and cash management products and processes
• handle global cash movements in all currencies and bank products
• manage large payments, monitoring flows across systems within our firm

An opportunity has opened up for an analyst or associate to work in our Zurich-based institutional franchise sales team within our Global Banking and Markets division, with the scope to grow the Swiss institutional clients business for GS.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Supporting senior sales staff in maintaining and growing relationships with institutional clients in Switzerland by providing investment advice on global equities, macro & strategy research
• Liaising with equity research analysts, hosting corporates and participating in marketing and roadshow events
• Liaising with our research team to provide high calibre investment ideas to our clients and address specific client requests
• Growing into a client facing person with client coverage responsibilities

We're looking for an Account Opening Expert to:

• support a variety of business areas and deliver a positive client experience
• leverage their analytical skill set to deliver on time and work in collaboration with a global team on day to day tasks and strategic initiatives
• grow their understanding of the ever changing market landscape and how it impacts their processes
• increase their understanding of post-trade banking operations and third party provider landscape

Deliver and maintain execution platforms serving transverse business and technical streams and to manage internal and external file transfert. Members use their expertise to define, validate and integrate technical solutions suitable for the business need

Main responsibilities

- support and maintain execution platforms hosted on Windows and Linux environment
- master configuration and management of application servers IIS.
- promote and validated best practicing of integration between applications and systems
- maintain and upgrade deployment scripts.- implement monitoring and exploitation interfaces
- learn or improve skills on some topics ike Talend Integration Server and Business Object
- comply with the bank security rules and best practices
- the mission should evolve to other platforms that require support.

YOUR ROLE

• Optimize and roll out Key Risk Indicators on Data Protection
• Coordinate the handling of Subject Requests such as, access requests, withdrawal of consent requests, erasure requests etc.
• Roll out controls around data protection
• Maintain the personal data breach register
• Maintain the register of processing activities up-to-date