Les offres

Soutien proactif aux juristes dans le cadre de l'exécution de leurs tâches

Responsabilités principales

• Accueil de la clientèle interne et externe
• Réception, tri et communication courriers internes et externes, des faxes et des téléphones internes et externes
• Recherches auprès du Client Documentation des données utiles lors de la constitution des dossiers notamment de succession et judiciaires
• Recherche, impression et tri de la documentation bancaire pour constitution des dossiers suite aux demandes des autorités judiciaires (Ministère public cantonal et fédéral en majorité en respectant les délais imposés par les autorités).
• Constitution et tenue des dossiers physiques
• Préparation projets courriers à soumettre aux juristes
• Organisation des meetings pour les juristes
• Tenue de différents tableaux (Excel) de travail (contrats en cours, permanences diverses, risques, etc…)
• Soutien à deux juristes
• Gestion des demandes de contrats 

We are seeking a highly motivated and customer-focused payments specialist to join our B4B Payments Relations team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, handling inquiries related to payment services, and resolving issues in a timely and efficient manner.

• act as direct Payments Services Investigations Specialist for payment inquiries of financial institutions
• investigate inquiries around payments and cash management products and processes
• handle global cash movements in all currencies and bank products
• manage large payments, monitoring flows across systems within our firm

YOUR ROLE

• Optimize and roll out Key Risk Indicators on Data Protection
• Coordinate the handling of Subject Requests such as, access requests, withdrawal of consent requests, erasure requests etc.
• Roll out controls around data protection
• Maintain the personal data breach register
• Maintain the register of processing activities up-to-date

Key responsabilities

• Design, deploy, and manage LAN/WAN network infrastructures to ensure optimal performance and reliability, utilizing Meraki and Global Secure Access technologies.
• Oversee and maintain cloud-based network configurations, leveraging Azure.
• Manage Azure Networking, Azure Virtual Network, Azure Load Balancer, and Azure DNS to ensure seamless integration and operation.
• Implement and manage Azure Network Virtual Infrastructure to support business needs.
• Ensure network security by implementing and maintaining security policies, firewalls, and intrusion detection/prevention systems.
• Monitor network performance and troubleshoot issues to maintain high availability and reliability. 
• Conduct regular security assessments and audits to identify and mitigate potential vulnerabilities.
• ...

Your role

Administer the end-to-end account-opening process, taking into consideration local regulatory specificities
•    Secure strict follow-up of documentation (e.g. pending items, middle office and R&C lists)
•    Assist documentation flows (e.g. archiving and processing physical and electronic forms)
•    Procure KYC information and update complementary documents in the systems
•    Process workflow requests in the systems (client codifications, credit card requests, credit lines, pricing exceptions, etc.)
•    Close coordination with the zone’s Business Risk Manager to resolve any risk and compliance matters
•  ...