Les offres

Your role

Administer the end-to-end account-opening process, taking into consideration local regulatory specificities
•    Secure strict follow-up of documentation (e.g. pending items, middle office and R&C lists)
•    Assist documentation flows (e.g. archiving and processing physical and electronic forms)
•    Procure KYC information and update complementary documents in the systems
•    Process workflow requests in the systems (client codifications, credit card requests, credit lines, pricing exceptions, etc.)
•    Close coordination with the zone’s Business Risk Manager to resolve any risk and compliance matters
•  ...

Main responsibilities

• Ensure adequate AML and KYC risk mitigation and adherence to Bank’s Qualitative Risk appetite on client onboardings, change in circumstances (CIC), and other reviews before Compliance review as well as the completeness of corroboration.
• Ensure continuous AML/CDB risk framework awareness, keeping WM knowledge, education and sensitivity up to date.
• Synchronize with Compliance Remediation and Onboarding as well as Client Documentation teams to ensure standards are met on onboarding, mutations (CIC) and reviews and to escalate any detected risks or operational issues.
• Review and close all normal and medium risk Transactional alerts clarified by the front office.
• Launch Evident Driven Reviews following change in Circumstances in the relationship life cycle.
• ...

YOUR ROLE

• Optimize and roll out Key Risk Indicators on Data Protection
• Coordinate the handling of Subject Requests such as, access requests, withdrawal of consent requests, erasure requests etc.
• Roll out controls around data protection
• Maintain the personal data breach register
• Maintain the register of processing activities up-to-date

We are seeking a highly motivated and customer-focused payments specialist to join our B4B Payments Relations team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, handling inquiries related to payment services, and resolving issues in a timely and efficient manner.

• act as direct Payments Services Investigations Specialist for payment inquiries of financial institutions
• investigate inquiries around payments and cash management products and processes
• handle global cash movements in all currencies and bank products
• manage large payments, monitoring flows across systems within our firm